Contacts

    How to Reach Us

    If you would like to get in touch with the team behind Pokies Aus Club, the easiest way is by email. Send your message to [email protected] and we will read it personally. Please include as much detail as possible so we can give you a helpful answer.

    What You Can Write About

    We welcome messages on a range of topics related to our website, including:

    Response Time

    We read every message we receive. As a small editorial team, we usually reply within a few business days. During busy periods it may take a little longer, but we do our best to respond to all genuine enquiries as quickly as possible.

    Questions About Your Casino Account

    Please note that Pokies Aus Club is an independent review and information website — we are not a gambling operator. We do not hold player accounts, process payments or run any casino games ourselves.

    If your question concerns deposits, withdrawals, bonus terms, account verification, technical issues or anything else related to your personal casino account, please contact the customer support team of the casino you are playing at directly. You can usually reach them via live chat or email on the casino's own website.

    Need Help With Gambling?

    If you or someone you know is struggling with gambling, free and confidential support is available across Australia. Gambling Help Online provides 24/7 counselling, information and support for anyone affected by gambling harm. Visit gamblinghelponline.org.au or call the national helpline on 1800 858 858.

    Remember: gambling should always be a form of entertainment, never a way to make money. Play responsibly and only wager what you can afford to lose.